Creating a Sales Plan
What Is Included in a Sales Plan?
[See original article for a deeper dive]
A sales plan covers a lot of important aspects of business growth: revenue goals, selling methods and metrics, target customers, current sales force capabilities, and more.
Specifically, it covers 9 pieces of strategic information.
1. Executive Summary and Scope of The Sales Plan
This section gives a short summary of the document, focusing on goals and the strategies to achieve them. It also states the specific period and other parameters covered by the plan.
2. Business Goals and Revenue Targets
This section clearly establishes revenue targets and may include associated business goals (e.g., optimize lifecycle value through customer success programs, etc). Classifying revenue figures based on different categories (such as line and territory) helps clarify the document.
3. Review of Prior Period Performance
This section presents a recap of the prior period’s performance, identifying mistakes as well as decisive actions that led to a positive outcome. The overarching goal is to optimize the sales plan by adopting inputs and techniques that work.
4. Market and Industry Conditions
This section provides a summary of the market trends that have a high likelihood of influencing sales performance.
5. Strategies, Methodologies, and Tactics
This section recommends the best selling techniques, communication sequences, and playbooks for the specific company.
6. Customer Segments
This section cites all the potential revenue-generating, omnichannel opportunities available for the brand, such as the following:
- Referrals
- Renewals
- Upsells
- Cross-sells
- New Prospects
- New Segments
The document should describe new segments of the addressable market when they arise.
7. Team Capabilities, Resources, and Upgrades
This section provides a summary and describes the current state of all production inputs (human resources, tech software, specialized sales team, etc.,) required to process and close sales details.
8. Action Plan For Teams and Individuals
This section assigns tasks, activities, and responsibilities to different teams and individuals. Tasks include prospecting activities, meeting appointments, and product demos/presentations.
9. Performance Benchmarks & Monitoring
This section lays out performance metrics to track the systems and processes that help monitor these metrics.