Light Touch Inside Sales model
There are six main types of activities that individual contributors engage with in a revenue organization.
They can be grouped under categories, each with their corresponding processes:
- Territory Management: describes how a revenue org deploys efforts across accounts and prospects.
- Account Management: describes how a revenue org acquires, retains and expands select accounts.
- Pipeline Management: describes how a revenue org deploys efforts across opportunities in the pipeline.
- Opportunity Management: describes how a revenue org qualifies and advances multistage deals.
- Customer Success Management: describes how a revenue organization onboards and delivers value to customers.
- Customer Interactions Management: describes the process of planning, executing and documenting interactions with customers.
This digram shows the most relevant processes for a given Go-To-Market motion, the most likely sales development, sales and customer success motions along with the typical team supporting those processes.
Most relevant during:
PMF phase
GTM Fit phase
Scale phase
Most relevant for:
ACVs < $15K