Predictable Revenue SDR to AE handoff
Predictable Revenue SDR to AE handoff
For an SDR to be compensated, an opportunity must:
- Have at least a potential of 20+ users (ensures large enough opportunity)
- Have no fundamental “red flags” or deal breakers- Be clearly generated by the SDR (no inbounds or from other SDRs)
- Be re-qualified by the account executive (AE)
When to handoff?
- Does the company fit our ideal client profile?
- Are we speaking with someone with influence or power?
- Is there a clear interest in a next step? (E.g., scoping/discover call with account executive
How to handoff?
- Best: Hot transfer to the AE
- Good: Schedule a time on the calendars for a discovery call.
- Last Option: Email introduction between client and AE.
Audit Process
- Confirm after AE re-qualifies
- Contact was outbound, not inbound?
- AE qualified by phone?
- SDR and AE entered notes into SFA?
- This confirms solid ROI of the team, integrity of the data, quality of work, and reduces temptations to push boundaries
Most relevant during:
PMF phase
GTM Fit phase
Scale phase
Most relevant for:
ACVs < $15K
ACVs $15K-$50K
ACVs > $50K