SaaS mix of employees by function and ARR (2020)
At the early stages, most startup employees are in Product & Engineering roles.
However, as companies expand, they need to rapidly grow Customer Success and specialized functions to sustain rapid revenue growth.
We notice that Engineering tends to be the main tradeoff as companies scale – once the product is built, commercial activities take priority.
[Go to the link below for the full report]
Most relevant during:
GTM Fit phase
Scale phase
PMF phase
Most relevant for:
ACVs < $15K
ACVs $15K-$50K
ACVs > $50K