While there is no one-size-fits-all org chart for every SaaS startup — important differences will result from the particularities of your model — these frameworks and rules of thumb can be helpful as a starting point.

VP, Sales (12)

• Enterprise AE (2)
• Mid-Market AE (2)
• SMB AE (2)
• SDR (2-4)
• Sales Ops (1)

Director, Customer Success Management (9)

• CSM Enterprise (2)
• CSM Mid-Market (2)
• Implementation / Solutions or Sales Engineer (1-2)
• Support Rep (1-2)

‍