SDR daily quality conversations by dominant channel (2021)

Trish Bertuzzi

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SDR daily quality conversations by dominant channel (2021)

We categorized groups as either Email-centric, Phone-centric, or Neutral based on their most dominant outreach channel.

Responses indicate a 39% / 28% / 33% divide (email, phone, neutral).

By definition, phone-centric groups average higher dials per day. Interestingly, they also report 2.1X as many average QCs per day.

[Go to the link below for the full report]

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