WBD Talker conversations
We recommend the fundamental skill of conversation to establish the priority and impact the client is looking to achieve.
The framework for teaching conversation skills is built on an easy to remember acronym, TALKER:
Tone of voice
Ask questions Listen actively
Keep accurate but brief notes
Elaborate and follow conversation
Repeat what you've heard to ensure clarity
Most relevant during:
PMF phase
GTM Fit phase
Scale phase
Most relevant for:
ACVs < $15K
ACVs $15K-$50K
ACVs > $50K
