David Skok

General Partner, Matrix Partners

Selected Content:

Customer Success moments that matter

Split Model CS

By Nick Mehta, David Skok

Integrated CS

By Nick Mehta, David Skok

Service Oriented CS

By Nick Mehta, David Skok

Sales Oriented CS

By Nick Mehta, David Skok

Firefighter CSM

By Nick Mehta, David Skok

5 orgs model for Customer Success

By Nick Mehta, David Skok

Relationship between Quota and OTE

By Matt Bertuzzi, David Skok

Part 1: Intro and First Section

Part 2: Building a Repeatable, Scalable Growth Process

Part 3: Founder-led Selling – Pete Kazanjy

By David Skok, Pete Kazanjy

Part 4: Building a Sales Team – Stephanie Schatz

Part 5: SaaS Business Model & Metrics

Part 6: Experiences putting Theory into Practice

By David Skok, Mark Gally

Part 7: The role of the CEO

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